Q Team
Sep 05, 2023
Do you ever wonder what people do first thing in the morning? Chances are, they reach for their smartphones. Imagine a day without your trusty Android device – it's almost unthinkable.
Thanks to technological advancements, Android smartphones are now crucial tools for business tasks, from accessing resources to transferring files over-the-air (OTA). Given the heavy reliance on Android devices, businesses must adopt a robust strategy. It will help them maintain peak Android device uptime.
A 2019 report on "The Real Costs Of Planned And Unplanned Downtime" reveals some alarming statistics: downtime resulted in 53% lost revenue, 47% lost productivity, and 41% damage to brand reputation. Reducing downtime is not just a preference; it's a necessity.
Uptime measures the duration during which computers, networks, servers, and systems operate smoothly without any glitches. Android device uptime, in essence, quantifies the period during which your Android devices run flawlessly, allowing your workforce to maximize productivity.
Conversely, downtime signifies the period when systems and devices encounter technical issues, rendering them disconnected or unusable. Longer downtime equates to more significant losses in terms of productivity and revenue.
Businesses experience losses in various forms when their systems and devices do not function optimally. Here's why minimizing downtime is a top priority for all businesses:
1. Efficiency Impact: A remote workforce relies heavily on mobile devices to stay connected with colleagues, headquarters, and customers. Malfunctioning devices or improper settings lead to wasted time and reduced productivity.
2. Service Quality: Mobile devices enable employees to access service requests and customer information, streamlining tasks. For instance, delivery agents rely on their mobile devices for customer communication and navigation. Prolonged device downtime can result in missed requests, late deliveries, order cancellations, and dissatisfied customers.
3. Reputation Damage: System downtime leads to delayed processes, missed opportunities, and unhappy customers, all of which negatively affect a company's reputation.
Device errors can strike unexpectedly. When your workforce depends on enterprise-owned Android devices for remote work, these errors should not disrupt operational efficiency.
Here's how Android MDM Alerts from Quantem can help you maintain maximum device uptime:
Android device management solutions empower your IT team to take a proactive approach in identifying potential issues. This includes keeping a close eye on vital parameters such as battery life, available storage space, device settings, and data consumption patterns.
With Quantem, you have the added benefit of automated alerts triggered by specific events like geofence breaches, unusual data usage, or security incidents. For example, if a device's battery is draining unusually fast, an alert can prompt investigation and resolution, preventing potential downtime.
Delaying operating system (OS) or application updates can create security vulnerabilities that hackers can exploit. Quantem addresses this concern by automating the update process within a designated maintenance window.
This means that updates are installed at a time that minimizes disruption to your organization's workflows. IT administrators can configure these automated updates to occur during non-critical hours. This optimizes the user experience while maintaining security.
Protecting your business from cyber threats is paramount. One feature of Quantem’s solution is the ability to block suspicious websites or links through whitelisting. By defining a list of trusted websites, employees can have a safe browsing experience, reducing the risk of device malfunction and downtime.
The loss or theft of mobile devices can lead to significant downtime and security risks. Quantem offers anti-loss features that mitigate these concerns. With GPS-based location tracking, you can instantly locate a lost or stolen device. This not only aids in recovery but also minimizes the time a device remains out of commission.
In the event that a lost device cannot be recovered, you have the option to wipe corporate data from it. It ensures that your business’s confidentiality remains protected.
Businesses are increasingly adopting Android devices for various purposes. This necessitates efficient MDM solutions to manage them remotely and ensure maximum security. Quantem’s Android MDM solution streamlines device management and offers extensive features to minimize downtime.
